Cancellation
Last updated: 19 April 2023
Changed your mind?
No problem — you can cancel your order any time before it is dispatched.
Before dispatch
Cancel any time before your order ships.
After dispatch
Our exchange policy applies instead.
Quick to request
Email or WhatsApp us with your order number.
Before your order is dispatched
If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched.
After your order is dispatched
Once an order has been dispatched it can no longer be cancelled. Please see our Returns & Exchanges policy.
How to cancel
Email beadznthreadz21@gmail.com or message us on WhatsApp with your order number, and we’ll confirm your cancellation.
Talk to our team
Have a question about shipping or your order? Chat with us on WhatsApp and we'll be happy to help.
We usually respond within a few hours.
