.bz-help .bz-container,.bz-help-hero .bz-container,.bz-policy .bz-container{max-width:144rem}.bz-help-eyebrow{display:flex;align-items:center;gap:1.2rem;margin:0 0 1.4rem;font-size:1.15rem;letter-spacing:.24em;text-transform:uppercase;color:var(--bz-gold)}.bz-help-eyebrow:before{content:"";width:2.8rem;height:1px;background:var(--bz-gold)}.bz-help-eyebrow--plain:before{display:none}.bz-help-rule{display:block;width:3.2rem;height:2px;background:var(--bz-gold)}.bz-help-rule--hero{margin:2rem 0}.bz-help-hero{position:relative;overflow:hidden;min-height:clamp(26rem,27vw,40rem);display:flex;align-items:center;background:var(--bz-cream)}.bz-help-hero--policy{min-height:clamp(30rem,31vw,46rem)}.bz-help-hero__media{position:absolute;top:0;right:0;bottom:0;width:62%}.bz-help-hero__media img{width:100%;height:100%;object-fit:cover}.bz-help-hero__media:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;z-index:1;background:linear-gradient(90deg,var(--bz-cream) 0%,rgba(245,239,230,.85) 18%,rgba(245,239,230,0) 55%)}.bz-help-hero__inner{position:relative;z-index:2;width:100%;padding-top:3.6rem;padding-bottom:3.6rem}.bz-help-hero__copy{max-width:58rem}.bz-help-hero__title{margin:0;font-family:var(--font-heading-family);font-weight:var(--font-heading-weight);font-size:clamp(3.6rem,4.2vw,6.2rem);line-height:1.04;color:var(--bz-ink)}.bz-help-hero__text,.bz-help-hero__text p{margin:1.2rem 0 0;font-family:var(--font-heading-family);font-size:clamp(1.7rem,1.45vw,2.1rem);line-height:1.45;color:var(--bz-ink);opacity:.85}.bz-help-hero--policy .bz-help-hero__text p{margin:0}.bz-help-crumbs ol{display:flex;flex-wrap:wrap;gap:.6rem;list-style:none;margin:0 0 3.2rem;padding:0;font-family:var(--font-heading-family);font-size:1.35rem;color:var(--bz-muted)}.bz-help-crumbs li+li:before{content:"/";margin-right:.6rem;opacity:.6}.bz-help-crumbs a{color:inherit;text-decoration:none}.bz-help-crumbs a:hover{color:var(--bz-ink)}.bz-faq-search{display:flex;align-items:center;gap:1rem;max-width:58rem;margin-top:2.4rem;padding:.4rem .4rem .4rem 1.6rem;background:var(--bz-ivory);border:1px solid var(--bz-line);border-radius:.4rem;box-shadow:0 10px 30px -22px #2b212780}.bz-faq-search:focus-within{border-color:var(--bz-gold)}.bz-faq-search__icon{width:2.2rem;height:2.2rem;flex:none;color:var(--bz-ink)}.bz-faq-search input{flex:1;min-width:0;padding:1.1rem 0;font-family:var(--font-heading-family);font-size:1.6rem;color:var(--bz-ink);background:transparent;border:0;outline:none;box-shadow:none;-webkit-appearance:none;appearance:none}.bz-faq-search button{align-self:stretch;padding:0 3.2rem;font-family:var(--font-heading-family);font-size:1.6rem;color:var(--bz-ivory);background:var(--bz-plum);border:0;border-radius:.3rem;cursor:pointer}.bz-faq-search button:hover{background:var(--bz-ink)}.bz-faq-tabs{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);margin:1.6rem 0 2.8rem;border-bottom:1px solid var(--bz-line)}.bz-faq-tab{position:relative;display:flex;flex-direction:column;align-items:center;gap:.8rem;padding:1.6rem .8rem 1.4rem;font-family:var(--font-heading-family);font-size:1.6rem;color:var(--bz-ink);text-align:center;text-decoration:none;transition:background-color .3s}.bz-faq-tab+.bz-faq-tab:before{content:"";position:absolute;left:0;top:25%;bottom:25%;width:1px;background:var(--bz-line)}.bz-faq-tab:after{content:"";position:absolute;left:12%;right:12%;bottom:-1px;height:2px;background:var(--bz-gold);transform:scaleX(0);transition:transform .35s var(--bz-ease)}.bz-faq-tab:hover,.bz-faq-tab.is-active{background:rgba(var(--bz-gold-rgb),.1)}.bz-faq-tab.is-active:after{transform:scaleX(1)}.bz-faq-tab__icon{width:2.6rem;height:2.6rem;color:var(--bz-plum)}.bz-faq-layout{display:grid;grid-template-columns:22rem minmax(0,1fr) 22rem;gap:2.8rem;align-items:start}.bz-faq-nav,.bz-faq-help{background:var(--bz-ivory);border:1px solid var(--bz-line);border-radius:.4rem}.bz-faq-nav{position:sticky;top:calc(var(--bz-header-h, 80px) + 1.6rem);padding:2.2rem 0 1.6rem}.bz-faq-nav__title{margin:0 2rem .4rem;font-family:var(--font-heading-family);font-size:2rem;color:var(--bz-ink)}.bz-faq-nav__title:after{content:"";display:block;width:2.6rem;height:2px;margin-top:1rem;background:var(--bz-gold)}.bz-faq-nav ul{list-style:none;margin:1.4rem 0 0;padding:0}.bz-faq-nav a{display:flex;align-items:center;gap:1.4rem;padding:1.1rem 2rem;font-family:var(--font-heading-family);font-size:1.55rem;color:var(--bz-ink);text-decoration:none;border-left:2px solid transparent;transition:background-color .3s,border-color .3s}.bz-faq-nav a:hover,.bz-faq-nav a.is-active{background:rgba(var(--bz-gold-rgb),.12);border-left-color:var(--bz-gold)}.bz-faq-nav__icon{width:2.2rem;height:2.2rem;flex:none;color:var(--bz-plum)}.bz-faq-group{scroll-margin-top:calc(var(--bz-header-h, 80px) + 2rem)}.bz-faq-group+.bz-faq-group{margin-top:3.6rem}.bz-faq-group[hidden]{display:none}.bz-faq-group__title{display:flex;align-items:center;gap:1.6rem;margin:0;font-family:var(--font-heading-family);font-weight:var(--font-heading-weight);font-size:clamp(2.4rem,2vw,2.9rem);color:var(--bz-ink)}.bz-faq-group__title:after{content:"";width:2.8rem;height:1.5px;background:var(--bz-gold)}.bz-faq-group__desc{margin:.6rem 0 0;font-family:var(--font-heading-family);font-size:1.55rem;color:var(--bz-muted)}.bz-faq-list{display:grid;gap:.9rem;margin-top:1.6rem}.bz-faq-item{background:var(--bz-ivory);border:1px solid var(--bz-line);border-radius:.3rem;transition:border-color .3s,box-shadow .3s}.bz-faq-item[hidden]{display:none}.bz-faq-item[open]{border-color:rgba(var(--bz-gold-rgb),.45);box-shadow:0 10px 26px -24px #2b212799}.bz-faq-item summary{display:flex;align-items:center;justify-content:space-between;gap:1.6rem;padding:1.3rem 1.8rem;font-family:var(--font-heading-family);font-size:1.7rem;color:var(--bz-ink);list-style:none;cursor:pointer}.bz-faq-item summary::-webkit-details-marker{display:none}.bz-faq-item[open] summary{background:rgba(var(--bz-gold-rgb),.1)}.bz-faq-item__caret{width:1.3rem;height:1.3rem;flex:none;transition:transform .35s var(--bz-ease)}.bz-faq-item[open] .bz-faq-item__caret{transform:rotate(180deg)}.bz-faq-item__answer{padding:1.4rem 1.8rem 1.8rem;font-family:var(--font-heading-family);font-size:1.55rem;line-height:1.6;color:var(--bz-muted)}.bz-faq-item__answer p{margin:0 0 .8rem}.bz-faq-item__answer p:last-child{margin-bottom:0}.bz-faq-item__answer a{color:var(--bz-ink);text-decoration:underline;text-underline-offset:.3rem;text-decoration-color:var(--bz-gold)}.bz-faq-empty{font-family:var(--font-heading-family);font-size:1.8rem;color:var(--bz-muted)}.bz-faq-side{position:sticky;top:calc(var(--bz-header-h, 80px) + 1.6rem);display:grid;gap:0}.bz-faq-help{padding:2.8rem 2.2rem 2.2rem;border-radius:.4rem .4rem 0 0}.bz-faq-help__title{margin:1.6rem 0 .8rem;font-family:var(--font-heading-family);font-size:2.6rem;line-height:1.1;color:var(--bz-ink)}.bz-faq-help__text{margin:0 0 1.8rem;font-family:var(--font-heading-family);font-size:1.5rem;color:var(--bz-muted);line-height:1.45}.bz-faq-help__mail{display:flex;align-items:flex-start;gap:1.2rem;padding-top:1.4rem;font-family:var(--font-heading-family);font-size:1.45rem;color:var(--bz-ink);text-decoration:none;border-top:1px solid var(--bz-line);word-break:break-word}.bz-faq-help__mail strong{font-weight:400}.bz-faq-help__mail svg{width:2.4rem;height:2.4rem;flex:none;margin-top:.2rem}.bz-faq-help__btn{display:flex;align-items:center;justify-content:center;gap:1rem;min-height:4.4rem;margin:1.8rem 0;font-family:var(--font-heading-family);font-size:1.6rem;color:var(--bz-ivory);background:var(--bz-plum);border-radius:.3rem;text-decoration:none}.bz-faq-help__btn:hover{background:var(--bz-ink)}.bz-faq-help__note{margin:0;padding-top:1.4rem;font-family:var(--font-heading-family);font-size:1.4rem;color:var(--bz-muted);border-top:1px solid var(--bz-line)}.bz-faq-side__media{position:relative;aspect-ratio:3 / 4.4;overflow:hidden;border:1px solid var(--bz-line);border-top:0;border-radius:0 0 .4rem .4rem}.bz-faq-side__media img{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;object-fit:cover}.bz-help-more{margin-top:3.6rem}.bz-help-more__title{display:flex;align-items:center;gap:1.6rem;margin:0 0 1.4rem;font-family:var(--font-heading-family);font-weight:var(--font-heading-weight);font-size:2.4rem;color:var(--bz-ink)}.bz-help-more__title:after{content:"";width:2.8rem;height:1.5px;background:var(--bz-gold)}.bz-help-more__grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1.6rem}.bz-help-card{display:grid;grid-template-columns:15rem minmax(0,1fr);min-height:13rem;overflow:hidden;background:var(--bz-ivory);border:1px solid var(--bz-line);border-radius:.3rem;color:var(--bz-ink);text-decoration:none}.bz-help-card__media{position:relative;display:block;background:var(--bz-line)}.bz-help-card__media img{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;object-fit:cover;transition:transform 1.2s var(--bz-ease-out)}.bz-help-card:hover .bz-help-card__media img{transform:scale(1.05)}.bz-help-card__body{display:flex;flex-direction:column;gap:.5rem;padding:1.8rem}.bz-help-card__title{font-family:var(--font-heading-family);font-size:1.75rem}.bz-help-card__text{font-family:var(--font-heading-family);font-size:1.45rem;line-height:1.4;color:var(--bz-muted)}.bz-help-card__link{display:inline-flex;align-items:center;gap:.6rem;margin-top:auto;padding-top:.6rem;font-size:1.1rem;letter-spacing:.18em;text-transform:uppercase;color:var(--bz-ink)}.bz-help-card__link svg{width:1rem;height:1rem;transition:transform .3s var(--bz-ease)}.bz-help-card:hover .bz-help-card__link svg{transform:translate(.3rem)}.bz-policy__top{display:grid;grid-template-columns:20rem minmax(0,1fr);gap:3.2rem;align-items:start}.bz-policy__top--no-glance{grid-template-columns:1fr}.bz-policy-toc{position:sticky;top:calc(var(--bz-header-h, 80px) + 1.6rem);padding:.4rem 2.4rem .4rem 0;border-right:1.5px solid rgba(var(--bz-gold-rgb),.6)}.bz-policy-toc__title{margin:0 0 1rem;font-family:var(--font-heading-family);font-size:2.2rem;color:var(--bz-ink)}.bz-policy-toc ol{list-style:none;margin:1.6rem 0 0;padding:0;display:grid;gap:.5rem}.bz-policy-toc a{display:block;padding:.35rem 0;font-family:var(--font-heading-family);font-size:1.6rem;line-height:1.3;color:var(--bz-muted);text-decoration:none;transition:color .3s,padding .3s var(--bz-ease)}.bz-policy-toc a:hover,.bz-policy-toc a.is-active{color:var(--bz-plum);padding-left:.6rem}.bz-policy-glance{padding:2.4rem 2.4rem 2.8rem;background:#e9decd73;border-radius:.4rem}.bz-policy-glance__title{display:flex;align-items:center;gap:1.6rem;margin:0 0 2rem;font-family:var(--font-heading-family);font-weight:var(--font-heading-weight);font-size:clamp(2.6rem,2.2vw,3.2rem);color:var(--bz-ink)}.bz-policy-glance__title:after{content:"";width:3.2rem;height:1.5px;background:var(--bz-gold)}.bz-policy-glance__grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(var(--bz-glance-cols, 6),minmax(0,1fr))}.bz-policy-glance__item{padding:0 1.2rem;text-align:center}.bz-policy-glance__item+.bz-policy-glance__item{border-left:1px solid var(--bz-line)}.bz-policy-glance__icon{display:inline-grid;place-items:center;width:6rem;height:6rem;margin-bottom:1.2rem;color:var(--bz-plum);background:rgba(var(--bz-gold-rgb),.14);border-radius:50%}.bz-policy-glance__icon svg{width:2.8rem;height:2.8rem}.bz-policy-glance__label{margin:0 0 1.2rem;font-family:var(--font-heading-family);font-size:1.7rem;line-height:1.25;color:var(--bz-ink)}.bz-policy-glance__text{margin:0;font-family:var(--font-heading-family);font-size:1.4rem;line-height:1.45;color:var(--bz-muted)}.bz-policy-notice{display:flex;align-items:center;justify-content:center;gap:1.6rem;margin:2.8rem 0 3.2rem;padding:2rem 2.4rem;font-family:var(--font-heading-family);font-size:1.8rem;color:var(--bz-ink);text-align:center;background:#e8dfe3;border-radius:.3rem}.bz-policy-notice__icon{width:2.8rem;height:2.8rem;flex:none}.bz-policy-details__title{display:flex;align-items:center;gap:1.6rem;margin:0 0 2.2rem;font-family:var(--font-heading-family);font-weight:var(--font-heading-weight);font-size:clamp(2.6rem,2.2vw,3.2rem);color:var(--bz-ink)}.bz-policy-details__title:after{content:"";width:3.2rem;height:1.5px;background:var(--bz-gold)}.bz-policy-details__grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-flow:row;column-gap:6.4rem}.bz-policy-detail{display:grid;grid-template-columns:3.2rem minmax(0,1fr);gap:1.8rem;padding:2.2rem 0;border-bottom:1px solid var(--bz-line);scroll-margin-top:calc(var(--bz-header-h, 80px) + 2rem)}.bz-policy-detail__num{display:grid;place-items:center;width:3.2rem;height:3.2rem;font-family:var(--font-heading-family);font-size:1.6rem;color:var(--bz-ivory);background:var(--bz-plum);border-radius:50%}.bz-policy-detail__title{margin:.2rem 0 .8rem;font-family:var(--font-heading-family);font-weight:var(--font-heading-weight);font-size:2.1rem;color:var(--bz-ink)}.bz-policy-detail__body{font-family:var(--font-heading-family);font-size:1.6rem;line-height:1.6;color:var(--bz-muted)}.bz-policy-detail__body p{margin:0 0 .6rem}.bz-policy-detail__body ul{margin:.4rem 0 0;padding-left:1.8rem}.bz-policy-detail__body strong{color:var(--bz-ink);font-weight:600}.bz-policy-details__note{margin:1.6rem 0 0;font-size:1.3rem;color:var(--bz-muted);font-style:italic}.bz-policy-full{margin-top:4.8rem;padding:3.2rem clamp(2rem,4vw,4.8rem);background:var(--bz-ivory);border:1px solid var(--bz-line);border-radius:.4rem;scroll-margin-top:calc(var(--bz-header-h, 80px) + 2rem)}.bz-policy-full__body{max-width:86rem;font-size:1.55rem;line-height:1.8;color:var(--bz-muted)}.bz-policy-full__body div+div{margin-top:1.2rem}.bz-policy-full__updated{margin:2rem 0 0;font-size:1.3rem;color:var(--bz-muted)}@media screen and (max-width:1199px){.bz-faq-layout{grid-template-columns:20rem minmax(0,1fr)}.bz-faq-side{grid-column:1 / -1;position:static;grid-template-columns:1fr 1fr}.bz-faq-help{border-radius:.4rem 0 0 .4rem}.bz-faq-side__media{aspect-ratio:auto;border-top:1px solid var(--bz-line);border-left:0;border-radius:0 .4rem .4rem 0}.bz-policy-glance__grid{grid-template-columns:repeat(3,minmax(0,1fr));row-gap:2.4rem}.bz-policy-glance__item:nth-child(3n+1){border-left:0}}@media screen and (max-width:899px){.bz-help-hero{flex-direction:column;align-items:stretch;min-height:0}.bz-help-hero__media{position:relative;width:100%;height:22rem;order:-1}.bz-help-hero__media:before{background:linear-gradient(0deg,var(--bz-cream) 0%,rgba(245,239,230,0) 45%)}.bz-help-hero__inner{padding-top:0;margin-top:-3.2rem}.bz-help-crumbs ol{margin-bottom:1.6rem}.bz-faq-search button{padding:0 1.8rem}.bz-faq-tabs{grid-auto-columns:minmax(10rem,1fr);overflow-x:auto;scrollbar-width:none;margin:.8rem -1.6rem 2rem;padding:0 1.6rem}.bz-faq-tabs::-webkit-scrollbar{display:none}.bz-faq-tab{font-size:1.4rem;padding:1.2rem .6rem}.bz-faq-layout{grid-template-columns:1fr;gap:2.4rem}.bz-faq-nav{display:none}.bz-faq-side{grid-template-columns:1fr}.bz-faq-help{border-radius:.4rem}.bz-faq-side__media{display:none}.bz-faq-item summary{font-size:1.6rem;padding:1.2rem 1.4rem}.bz-faq-item__answer{padding:1.2rem 1.4rem 1.6rem;font-size:1.5rem}.bz-help-more__grid{grid-template-columns:1fr}.bz-help-card{grid-template-columns:11rem minmax(0,1fr);min-height:11rem}.bz-policy__top{grid-template-columns:1fr;gap:2rem}.bz-policy-toc{position:static;padding:0 0 1.6rem;border-right:0;border-bottom:1.5px solid rgba(var(--bz-gold-rgb),.6)}.bz-policy-toc ol{grid-template-columns:1fr 1fr;column-gap:1.6rem}.bz-policy-glance{padding:2rem 1.4rem}.bz-policy-glance__grid{grid-template-columns:repeat(2,minmax(0,1fr))}.bz-policy-glance__item{padding:0 .8rem}.bz-policy-glance__item:nth-child(3n+1){border-left:1px solid var(--bz-line)}.bz-policy-glance__item:nth-child(odd){border-left:0}.bz-policy-notice{font-size:1.5rem;text-align:left}.bz-policy-details__grid{grid-template-columns:1fr}}@media screen and (min-width:900px){.bz-policy-details__grid{grid-template-rows:repeat(var(--bz-detail-rows, 3),auto);grid-auto-flow:column}}.bz-faq-layout{grid-template-columns:22rem minmax(0,1fr) 26rem}.bz-faq-help__mail{font-size:1.4rem;overflow-wrap:anywhere;word-break:normal}@media screen and (max-width:1199px){.bz-faq-layout{grid-template-columns:20rem minmax(0,1fr)}}@media screen and (max-width:899px){.bz-faq-layout{grid-template-columns:1fr}}
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